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Author Archives: Kim Hoffman

Kim Hoffman, CMB, AMP, is the global head of mortgage operations at Sutherland where she is responsible for end-to-end support for domestic and international mortgage clients. Prior to joining Sutherland in 2015, Kim was most recently chief operations officer for Morgan Stanley’s residential lending. During her more than 25-year mortgage banking career, she has managed large-scale mortgage operations for such organizations as The Royal Bank of Canada (RBC), American Business Financial Services and Fleet Financial Group, and Chrysler Financial Services. Her extensive background includes end-to-end mortgage operations, underwriting, credit risk, loan administration, servicing, default management, compliance, process engineering, secondary marketing, and loan origination.